Shipping Policy

Elegant Innovations currently ships orders across India.

1. Order Processing

Orders are processed after successful confirmation of payment.

As many of our products involve detailed finishing, handwork, customisation or made-to-measure requirements, processing times may vary depending on the product and order specifications.

The estimated processing or dispatch timeline, where applicable, will be communicated to the customer at the time of purchase or order confirmation.

2. Delivery

Once an order has been dispatched, the customer will receive the available shipping and tracking information.

Delivery timelines may vary depending on the delivery location, courier service and circumstances beyond our control.

Delays may occur due to:

• Weather conditions
• Public holidays
• Logistics or courier disruptions
• Incorrect or incomplete delivery information
• Unforeseen circumstances affecting transportation

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout or communicated to the customer before the order is confirmed.

Shipping charges may vary depending on the order, delivery location and shipping method.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and postal code.

Elegant Innovations will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

5. Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us with your order number and delivery details.

We will coordinate with the relevant delivery partner and assist in resolving the issue.

6. Damaged Packages

If a package appears visibly damaged at the time of delivery, customers are advised to document the condition of the package and contact Elegant Innovations as soon as possible.

For damaged products, please refer to our Return & Refund Policy.

7. International Shipping

At present, Elegant Innovations ships within India. International shipping, if offered in the future, will be subject to separate shipping charges, delivery timelines, customs duties and applicable regulations.

8. Contact

For questions regarding shipping or delivery, please contact Elegant Innovations using the contact details provided on our website.