Terms of Service

Welcome to Elegant Innovations. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. General

Elegant Innovations offers contemporary Indian couture and fashion products through this website. We reserve the right to update product information, pricing, availability and these terms from time to time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements and other information displayed on our website are accurate.

However, slight variations in colour, texture, finish or appearance may occur due to photography, screen settings and the handcrafted nature of certain products.

3. Orders

An order placed through our website is subject to product availability and confirmation.

We reserve the right to cancel or decline an order where necessary, including in cases of incorrect pricing, inaccurate product information, suspected fraudulent activity, or product unavailability.

If an order is cancelled by us after payment has been received, the applicable amount will be refunded to the original payment method.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Payment must be completed through the payment methods made available on our website.

Elegant Innovations reserves the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.

5. Customisation and Measurements

Where custom sizing, measurements or other customisation options are offered, customers are responsible for providing accurate information.

Customers should carefully review the measurements and customisation details provided before placing an order.

Customised products may have different exchange or alteration conditions as communicated at the time of purchase.

6. Exchanges and Alterations

Elegant Innovations does not accept returns.

Eligible products may be exchanged within 7 days of delivery, subject to our Return & Refund Policy and product availability.

Where a fitting or sizing issue occurs, alterations may be considered where feasible.

For complete details, please refer to our Return & Refund Policy.

7. Shipping and Delivery

Delivery timelines provided on the website are estimates and may vary due to factors such as order processing, logistics, weather, public holidays or circumstances beyond our control.

Customers are responsible for providing accurate delivery information at the time of placing an order.

8. Intellectual Property

All content on this website, including photographs, product images, designs, graphics, logos, text, videos and other material, is the property of Elegant Innovations or is used with appropriate permission.

This content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

9. Website Use

Customers agree to use this website only for lawful purposes and not to:

• Attempt to gain unauthorised access to the website or its systems.
• Use the website for fraudulent or unlawful activities.
• Copy or misuse our content, designs or intellectual property.
• Interfere with the security or operation of the website.

10. Limitation of Liability

Elegant Innovations will make reasonable efforts to provide accurate information and reliable services. However, we are not responsible for delays, interruptions or circumstances beyond our reasonable control.

Our liability, where applicable, will be subject to applicable laws and regulations.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any updated version will be published on this website with the revised effective date.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business.

13. Contact

For questions regarding these Terms of Service, orders, exchanges or alterations, please contact Elegant Innovations using the contact details provided on our website.